Start a project

Online ordering, booking and business systems

Ordering, bookings, tools for your team and automation of the slow jobs, built or connected around how the business already works. We build them into your own website or app, and connect an existing platform where you already use one.

For businesses that have outgrown spreadsheets, paper and tools that don’t talk to each other.

Start a project View the work

What we build or connect

Comes in

  • Online ordering

    Customers order from your own website or app, and the order lands with your team straight away. That includes click and collect for food businesses.

  • Ordering portals for trade customers

    A B2B ordering portal sits behind a login, where each trade customer has their own account and trade pricing, and can reorder past orders and check out at any hour.

  • Bookings and appointments

    Customers choose a time online, and it appears in the diary your team works from.

Reaches your team

  • Tools and dashboards for the team

    One place where staff see what has come in and what needs doing next.

Runs behind it

  • Automation of slow jobs done by hand

    Tasks your team repeats every day or every week, done by the system instead.

  • Connections between the tools you already use

    Where your software can be connected, information moves between it on its own, so nothing is typed in twice.

How we build a system around your business

See the full process

  1. 01

    Discover

    We look at how an order, a booking or a job moves through the business today, from the customer to the person who deals with it. You get a written scope with what will be built, the cost, how it is paid and the timeline.

  2. 02

    Design and build

    The system takes shape on a private preview link, so you and your team can try it before anyone relies on it.

  3. 03

    Finish and test

    Every step is tested from both sides:

    as the customer placing the order

    and as the staff member receiving it.

  4. 04

    Launch

    The system goes live with your website or app, on your own accounts, with every login in your business’s name.

  5. 05

    After launch

    A care plan keeps it running and improving as the way you work changes.

The work

  • Click and collect in the app, and a staff dashboard

    Dairy King had no click and collect and no system for staff to manage orders. Now click and collect is built into the Dairy King app, and staff have their own dashboard that runs in a web browser.

    Read about Dairy King’s click and collect and staff dashboard

    The Dairy King staff dashboard: the live order board for the Green Lane branch, with one order waiting
    The Dairy King staff dashboard, in a web browser

  • Enquiry list and delivery checker

    Gyros City Wholesalers quotes prices on enquiry, so in place of a checkout their trade buyers add products to an enquiry list and send it, and a delivery checker takes a postcode or town and shows the weekly route and the 3pm cut-off.

    See the Gyros City Wholesalers enquiry list and delivery checker

    The Gyros City Wholesalers delivery checker, shown on a phone
    The Gyros City Wholesalers delivery checker

Questions about ordering and business systems

Can you add online ordering to our own website?

Yes. We build ordering into your website or app, so customers order from you directly, under your own name. Where you already use an ordering platform and want to keep it, we connect it instead.

We sell to the trade. Does that need a different system?

Often, yes. Trade buyers want to find products fast, see pack sizes, reorder and send an order or enquiry without a call. A B2B ordering portal is built for that: it sits behind a login, with customer accounts, reordering, trade pricing per customer and checkout for logged-in customers.

We already use software we like. Do we have to replace it?

No. If a tool works for you, we connect to it where it can be connected and build only what is missing. The written scope states what is built and what is connected.

What kind of jobs can be automated?

Most jobs the team does the same way again and again: copying orders between systems, sending the same emails, building the weekly report, updating stock or records. Tell us which jobs eat the most time and we will tell you what can be done.

How is a system priced?

The cost follows our first conversation and is set out in your written scope, with what will be built, how it is paid and the timeline. You pay an admin fee to start, which counts towards the total, and the balance when the work is finished.

Keep reading

Tell us how orders, bookings or jobs reach you today, and where they get stuck. We usually reply within 24 hours.

Tell us what you need.

Start a project