Start a project
Tell us what you need. We usually reply within 24 hours.
- Seven short stepsOne short form A sentence is enough for the longest one.
- A reply, usually within 24 hours Often with a few questions of our own.
- A written scope before any work starts What will be built, the cost, how it is paid and the timeline.
What do you need?
Choose one or more.
Tell us about the project.
What the business does, what you have now, and any date you’re working towards. A sentence is enough.
That’s plenty to start with.
What’s your name?
Where should we reply?
Your email address.
And a number we can call?
So we can call you if it’s quicker to talk it through.
Anything about the business?
Both are optional.
Ready to send?
Check your brief. Press any line on it to change it.
We use what you send only to deal with your enquiry, never for marketing. See our privacy policy.
Thanks. We’ve got your message.
While you wait See the workHow we work
Nothing is sent until you press Send message.
Your brief
Not sent yet
We’ll call you
Leave your number. We’ll ring you.
The director calls you back, usually within 24 hours, to talk it through. No number to hunt for, no hold music.
We call back Monday to Friday, 9am to 6pm, except bank holidays.
We usually reply within 24 hours.
We usually reply within 24 hours. It helps to say:
- What the business does
- What you have now
- A date you’re working towards
What happens next
From the moment you press Send message.
- You send your brief You are here Done Say as much or as little as you like. You can add more when we talk.
- We reply You are here To the email address you give us, with any questions we have about the project.
- We talk it through By phone, by email or in person, whichever suits you.
- You get a written scope It follows our first conversation. Nothing is designed or built until you agree it.
Questions people ask first
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How is a project priced?
Once you’ve told us everything you want, the written scope states the cost. If you ask for more once work has started, we agree the extra in writing before doing it. You pay an admin fee of 10 to 20% of the cost to start, and the balance when the work is finished.
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Who owns the domain, the accounts and the code?
You register the domain in your name, and the hosting account and every login are set up in your business’s name. The hosting account is always your own, with us invited as administrators: without a care plan you look after it, and with one, either we or you do. Where your contract gives you ownership, the source code is handed over at launch; where the website is licensed, it is not.
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How long does a project take?
It depends on what you need. Your written scope sets out the timeline, and you have it before any work starts.
Rather talk?
Leave your number and the director will call you, Monday to Friday, 9am to 6pm.
Ask for a callReady when you are. Nothing is sent until you press Send message.
Start the formNothing is sent until you press Send message.
Carry onYour message is sent. We usually reply within 24 hours.
While you wait See the workHow we work