How we work.
Corporate Software Solutions builds websites, apps, business systems and anything else tech a business needs, for companies across the UK. This is how a project runs, from the first conversation to launch and after.
Five steps, in order
Press a step to see what you get.
- 01 Discover We learn the business and put the scope in writing.
- A written scope
- A list of what we need from you
- 02 Design Designed as the real site, on a preview link you follow.
- The design as a real, working site
- A private preview link to follow it on
- Changes made as it takes shape
- 03 Build Finished to the standards we publish.
- Every page built and working
- Fast, secure, accessible and easy to find
- A preview link that updates as we build
- 04 Launch Every page and form tested, then live on your own domain.
- Testing on real devices, every page and every form
- Your legal pages, drafted by us and ready for your solicitor to approve
- The site live on your own domain and hosting account
- 05 Support Kept running, updated and improving, if you take a care plan.
- An optional care plan that keeps it running, updated and improving
- One place to send every change, fix and idea
You get
Discover
- A written scope
- A list of what we need from you
Design
- The design as a real, working site
- A private preview link to follow it on
- Changes made as it takes shape
Build
- Every page built and working
- Fast, secure, accessible and easy to find
- A preview link that updates as we build
Launch
- Testing on real devices, every page and every form
- Your legal pages, drafted by us and ready for your solicitor to approve
- The site live on your own domain and hosting account
Support
- An optional care plan that keeps it running, updated and improving
- One place to send every change, fix and idea
A written scope comes first
We come back from the first conversation with a written scope, and you agree it before any work starts.
You follow the real site
We design and build at the same time, and make changes as it takes shape.
What you can expectOne person to talk to
You deal with the director throughout, by phone or email.
Your one point of contactIt ends up in your name
You register the domain in your name, and the hosting account and every login are set up in your business’s name.
What you have at the endHave a question first?
How a project starts
Before any work starts
- First A conversation about the business
- Then A written scope back from us
- Once it’s agreed Design and build begin
What we need from you
Tick what you already have.
What you can expect
On every project.
- One point of contact throughout the project: the director, by phone or email
- The site on a private preview link at real screen sizes, as it is designed and built
- Scope, decisions and changes written down, so nothing depends on memory
To begin, tell us a little about the business. We usually reply within 24 hours. The written scope follows our first conversation.
Nothing moves on until it’s ready
Every project stops at the same four points, and carries on only once each one is settled.
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Nothing is started until the scope is agreed.
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Nothing extra is done until it is agreed in writing.
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Nothing is finished until you have seen it on your preview link.
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Nothing goes live until every page and form is checked.
What you have at the end
What we hand over when the project is done, so the business can run the site.
- The website live on your own domain, registered in your name
- Every login, in your business’s name
- Your content, images and brand files
- The source code, where your contract gives you ownership
- A written guide to the site
- Your legal pages, drafted by us and ready for your solicitor to approve
After launch
The site goes live with your legal pages in place, drafted by us and ready for your solicitor to approve. From then on, a care plan, if you take one, keeps it updated, secure and improving.
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How is a project priced?
Once you’ve told us everything you want, the written scope states the cost. If you ask for more once work has started, we agree the extra in writing before doing it. You pay an admin fee of 10 to 20% of the cost to start, and the balance when the work is finished.
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How long does a project take?
It depends on what you need. Your written scope sets out the timeline, and you have it before any work starts.
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Who owns the website?
There are two arrangements, and your contract states which one applies. Either you buy the website outright and own it, or we keep ownership and give you a licence to use it.
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Who owns the domain, the accounts and the code?
You register the domain in your name, and the hosting account and every login are set up in your business’s name. The hosting account is always your own, with us invited as administrators: without a care plan you look after it, and with one, either we or you do. Where your contract gives you ownership, the source code is handed over at launch; where the website is licensed, it is not.
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Can we edit the site ourselves?
No. We make the changes for you under a care plan: the Standard and Priority plans include a monthly allowance for content and small design changes.
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Do you write the words?
Yes, from the facts you give us, or we work with your own.
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Do you work on existing websites?
Yes, under a care plan or as a rebuild. A care plan for a site someone else built starts with a review of the site.
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Do we have to take a care plan?
No. Care plans are optional, though we recommend one.
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Where are you, and do we need to meet?
We’re based in Birmingham and work with businesses across the UK and internationally. You don’t need to meet us in person, but if you’d like to, we can arrange a meeting in or around Birmingham.